Any client that arrives more than 10 minutes late may have to have their appointment rescheduled.  You will  be asked to pay an additional deposit depending on the length of the Appointment. Any client that “No show’s ” for an appointment Must pay 100% of the service. We reserve the right to not service the “no show” client.(Endermologie clients forfeit one prepaid session) Same day cancellations forfiet deposits No show’s or same day cancellations, also forfeit any discounted rate of service. All services more than 40 minutes require a deposit. PREPAID appointments: your deposits will be refunded at time of service(they may also be used as gratuity) Clients that reschedule with less than 24 HOURS  notice forfeit their deposits and must pay a new deposit to reschedule. Sincerely we understand that “life happens”, however please understand that last minute cancellations prevent others from the opportunity to have a service. GROUPON CLIENTS, ONLY ONE GROUPON PER 12 MONTHS, If you violate the policy you must pay the difference  or more depending on what you initially paid. Please read the fine print of your groupon